Home > Reference Material > Process Automation (and why it matters)

Process Automation (and why it matters)

Pulpstream is fundamentally a process-automation platform. Naturally, it tracks communications, documents, and data forms, and it stores that information for later retrieval, but it's big advantage lies in its ability to manage processes that:

  1. Automate routine activities.
    Those activities save as much as 70% of document-process time, so the HR team is freed up to deal with people instead of shuffling papers or wrestling with the computer.
     
  2. Ensure that important steps are never overlooked.
    Defining the flow from one step to the next ensures that vital procedures are never overlooked.
     
  3. Keep a record of activities.
    Records may satisfy government mandates, protect the company from legal peril, provide someone new with the ability to get up to speed on a particular case, or all of the above. Pulpstream's process focus makes it possible to know, not only what documents were added to the system, and when, but what task was being undertaken at the time. (And it tracks all tasks, not just those that have an incoming document or form.) 
     
  4. Allow for the all-important human touch.
    A process that is set in stone may work fine most of the time, but there invariably times when an exception must be made. Allowing for outgoing communications to be reviewed and edited, and the ability to initiate the Leave of Absence process when the employee is unavailable to do it are just two examples. 
     
  5. Allow for customization.
    Processes in one company may differ from that in another, but at the same time, many companies have similar needs. Pulpstream processes provide solutions that fit your needs. As an example, Customizing the LoA Process shows how process differences can often be accommodated with the click of a button.)